FAQ

WHY SHOULD I BUY VOLIO OILS AND CONDIMENTS?

In a much diversified market where there is an abundance of choices it is important to know and trust the products you put on your table. Volio represents the direct link between you as a consumer and us as producers and it guarantees you to receive a high quality product true example of a direct supply chain. It is like going to a farmers market without moving from the comfort of your house/office.

WHAT DETERMINES THE QUALITY OF VOLIO OILS ?

Volio Exrtra Virgin Olive Oil is produced by following very strict standards. Around mid October through mid November when the olives start to turn black we harvest them and crush them within hours and only transport them from less than 8 Km to the mill. The oil is kept in stainless steel containers and it’s filtered through organic cotton pads prior being bottled. This gives an EVOO that has a very low acidity, never above 0.3 % (EU standards determine 2%  to be the maximum acidity level for an oil to be considered Extra Virgin).

WHAT IS INCLUDED IN THE PRICE OF THE OIL?

The price includes: shipping, TVA, packaging

WHY DO I SEE TWO PAGES UNDER THE SHOP SECTION?

At this stage we are able to only fulfill orders directly to our Luxembourgish customers as we have some stock in Luxembourg which allows us to handle our orders and personally deliver them to your preferred address. For every other region we are leveraging Amazon Fulfillment Network. Specifically Amazon.it, Amazon.co.uk, and we will soon open Amazon.de. Our products are Prime and are eligible for fast and free delivery on the Amazon Market places.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER IN LUXEMBOURG?

Delivery will take place within 3 business days from purchase date.

WHICH PAYMENT METHOD DO YOU ACCEPT?

We accept Visa, Mastercard, and American Express.

I AM A BUSINESS AND I AM INTERESTED IN VOLIO PRODUCTS, ARE YOU OPEN TO B2B RELATIONS?

Yes! Here at Volio we are committed to grow our business please contact us at info@volio.eu for any questions you might have.

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